We aim to beat your expectations when it comes to service, giving you total peace of mind leaving your property in the hands of someone else
Start With The Right Advice
We’ll offer expert, tailored advice on the right options for you as a landlord. Whether you’ve purchased a property for rental purposes, want to rent out a home you already own, or you need someone to manage your portfolio of properties, we’ve got a solution.
Tenant Conditions of Entry
Repairs & Maintenance
Inventories and Check Out Reports
Rental AssessmentWe’ll offer expert, tailored advice on the right options for you as a landlord. Whether you’ve purchased a property for rental purposes, want to rent out a home you already own, or you need someone to manage your portfolio of properties, we’ve got a solution.
Property ViewingsWe always accompany all potential applicants to your property and can be flexible on day and time that works for you.. Contact our team to find out more.
Tenant SelectionWe will consider applicants who meet the affordability calculator of our independent Referencing Company or who can provide a suitable guarantor with the agreement of the Landlord. We normally receive a response within 48 hours to confirm the tenants suitability. A £125.00 Holding Fee will be required to be paid once the application and various details have been agreed with the Landlord, this will secure the property whilst the Referencing process takes place. Upon the move in, this amount will be deducted from the move in monies.
Tenant Conditions of EntryFollowing approval from the reference agency, tenants will be required to pay 4 or 5 weeks rent as a dilapidation deposit in addition to one months rent in advance. We will arrange and coordinate the tenants occupation of the property.
Tenancy AgreementsWe will prepare the appropriate Tenancy Agreement to include the relevant documentation to meet the legislation required.
Rent CollectionsWe will receive rents by standing order (wherever possible) and these are passed to the Landlords account as soon as payment has been cleared. Rent reminders are sent out when necessary. Whilst we will make every effort to collect the rent and ensure the tenancy is adhered to, the Landlord must remain responsible to initiate and settle any legal action should this prove necessary.
Property InspectionsWe will undertake to carry out regular visual property checks to ascertain whether the tenants are maintaining the property as per their contract. We can check for any visible defects that may require attention. Should any defects be noted these are reported to the Landlord together with suggestions for replacement, repairs or maintenance.
Safety InspectionsEach year of our agreement with you, we arrange for fully qualified engineers to carry out Gas Safety and Electricity Safety inspections on behalf of the Landlord.
Repairs & MaintenanceOur Lettings team are on hand to deal with all aspects of any problems relating to repairs which may be required on a day to day basis at the property. During the tenancy we will obtain estimates for any repairs or maintenance that are required on the property. We will obtain your permission and authorisation prior to the execution of any work – except in cases of real emergency. Any repair work that is required as a result of misuse or negligence by the tenant is payable by the tenant but in all other cases, the Landlord is responsible. All invoices will usually be paid directly from your rent and accounted to you on your monthly statement (unless they are unusually large amounts). If the Landlord has any guarantees or service agreements, it is essential that these are supplied in advance in order that the service provider may be contacted for repairs.
UtilitiesAs the tenants will be responsible for the payment of all utility bills and Council Tax, we advise the incoming tenants of the procedure for registering the appropriate utilities and Council Tax into their name for the supply during the Tenancy. It is the Landlords responsibility to notify the relevant utilities of a change of occupancy. Meter readings for gas, electricity and water will be recorded in our records should this information be required. We accept no responsibility for any change of details or miscalculations. In respect of the telephone service we would ask you to contact your service provider and arrange for your line to be frozen (making it impossible to make calls) as this will assist the transfer of the line into the name of the incoming tenant. We are unable to guarantee that the tenant will retain your original number. It is always beneficial to supply us with the name of the service provider for gas, electric,water and telecoms.
Inventories and Check Out ReportsWe recommend an independent inventory and check out report (prices on application) is carried out which tenants view and sign a disclaimer prior to occupation. The inventory and check out report will then comprise an integral part of the Assured Shorthold Tenancy Agreement and provides a detailed record of not only the contents but the condition of the property, including photographs and videos of the property. This is essential should any dispute arise at the end of the tenancy. It must be noted that we cannot be held responsible for any dispute arising out of missing items or errors from inventories and check out reports carried out by third parties not sanctioned by our Company. We will coordinate the tenants occupation and vacation of the property.
* Other Notes (Let Only)
Our involvement will cease following the tenant taking possession of the property. The Landlord will be responsible for all collection of rent, serving notices, maintenance requirements, registering with a deposit scheme and holding the deposit, the arrangement of annual safety certificates and their own tax liability if moving overseas. We must also be in possession of a contact number (24 hours a day) in the event of any emergency at the property.
Take a look at our fees for Fully Managed and Let Only services.